Student administration
Helping you get things sorted.
Student Administration
Winter vacation
We're closed from 19 Dec to 2 Jan
The University will be closed from 5pm on Friday 19 December 2025, reopening at 9am on Friday 2 January 2026.
The online store for alumni degree certificates, alumni transcripts and alumni status letters will close from Sunday 7 December and re-open on Friday 2 January 2026.
Orders and emails will be processed on our return on a first come, first served basis - please do not resend your original request.
If you need any support during this time, please see the Winter break support page.
Highlighted links
Contact us
The Student Record Administration Office (SRAO) teams are responsible for student registration, Online Module Registration, student record updating, operational management of exams (including Inclusive Learning Plan arrangements), exam result processing, current and alumni document processing, timetabling and academic data changes.
Please include your student ID number in any correspondence.
Student Record Administration Office (Canterbury)
Phone: +44 (0) 1227 827298
9:00 to 17:00, Monday to Friday
Email: csao@kent.ac.uk
Student Record Administration Office (Medway)
Phone: +44 (0) 1634 888881
9:00 to 17:00, Monday to Friday
Email: csao@kent.ac.uk
