Student administration
Helping you get things sorted.
Student Administration
Winter vacation
We're closed from 20 Dec to 2 Jan
The University will be closed from Friday 20 December 2024, reopening on Thursday 2 January 2025.
The online store will close from Wednesday 18 December 2024 and reopen on Thursday 2 January 2025. Items such as lost ID cards, alumni degree certificates, alumni transcripts and alumni status letters, along with any emails, will be processed on our return on a first come, first served basis - please do not resend your original request.
If you need any support during this time, please see the Winter break support page.
Highlighted links
Contact us
The Student Record Administration Office (SRAO) teams are responsible for student registration, Online Module Registration, student record updating, operational management of exams (including Inclusive Learning Plan arrangements), exam result processing, current and alumni document processing, timetabling and academic data changes.
Please include your student ID number in any correspondence.
Student Record Administration Office (Canterbury)
Phone: +44 (0) 1227 827298
9:00 to 17:00, Monday to Friday
Email: csao@kent.ac.uk
Student Record Administration Office (Medway)
Phone: +44 (0) 1634 888881
9:00 to 17:00, Monday to Friday
Email: csao@kent.ac.uk
