Nexus - on campus helpdesk for University of Kent students
Ask Nexus
One place to resolve your queries.
One place for all your student questions.
Nexus near you
During the Summer vacation, Nexus is open Mon - Fri 9:00 - 17:00 and Saturday 12:00-15:00 (closed on Sundays).
There are now three locations for students to visit a Nexus Desk, and you can drop-in to whichever location you happen to be nearest if you need help finding information, need guidance or if you would like to speak to someone.
Canterbury - from 29 September open Mon – Fri 10.00 – 18.00
- Templeman Library, D Block
- Sibson Building
Medway - open Monday – Friday 09.00 – 17.00
- Medway Building
Ask Nexus for help about accommodation, course queries and admin, KentOne card issues, e-learning, finance, wellbeing support, IT support, where to go for careers advice, how to contact Kent Students' Union, and more.
Nexus online and phone support
Can't make it onto campus? Log in via Nexus online to find out who to ask about your problem.
You can also call Nexus - 01227 827932.