The Arrivals Hub brings together administrative teams to help you in person, whether you are a new or returning student. It's the place to go to get your student ID card, pay your fees and show us your visa status (if you are an international student).
The Arrivals Hub is currently closed.
For any queries, please visit Nexus.
The Arrivals Hub will next open in September 2026.
Medway arrivals
Please visit the Medway reception.