The Arrivals Hub is currently closed.
The Arrivals Hub is currently closed and will next be open from Monday 13 to Monday 20 January 2025 (excluding the weekend).
Until then, you can visit Nexus in the Templeman Library; go in the main entrance, through the turnstiles, and take the first right.
What is the Arrivals Hub?
The Arrivals Hub brings together administrative teams to help you in person, whether you are a new or returning student. The Arrivals Hub is based on our Canterbury campus - see below for information about Medway arrivals.
You will be able to speak to the following teams in the Arrivals Hub:
- Admissions
- Get your qualifications checked
- Income Office (14.00-16.00 only)
- Pay your tuition and accommodation fees
- Programme Administration
- Advice on changes to your course, module(s) or seminar group(s)
- Student Immigration Compliance Team
- Be registered by the team in person (if required)
- Visa queries
- Student Record Administration Office
- Collect your ID card (please wait 48 hours after enrolling)
- Study Abroad
- Get your study abroad documents signed
- Learn about opportunities available to you
- University of Kent International College
- For all queries relating to UKIC
Where will the Arrivals Hub be?
The January Arrivals Hub will be located in the Templeman library D block, on the ground floor. Go in the main entrance, through the turnstiles, and take the first right.
See below for information on Medway campus arrivals.
While the Arrivals Hub is closed, you can visit Nexus in the Templeman Library.
When will the Arrivals Hub be open?
The Arrivals Hub will be open 9.30-16.30, from Monday 13 to Monday 20 January 2025 (excluding the weekend).
Friday 7 February 2025 is the last date by which you must be enrolled and registered as a student at the University of Kent.
Medway arrivals
Please visit the Student Record Administration Office in room M0-10 (ground floor, Medway building) to collect your KentOne student ID card. The Student Record Administration Office is open 10.00-16.00 Monday to Fridays.
ID card collection
Please allow 48 hours between receiving your registration confirmation email and going to collect your ID card.