The Arrivals Hub is now closed.
The Arrivals Hub is now closed and will next open in September 2025.
Until then, you can visit Nexus in the Templeman Library; go in the main entrance, through the turnstiles, and take the first right.
What is the Arrivals Hub?
The Arrivals Hub brings together administrative teams to help you in person, whether you are a new or returning student. It's the place to go to get your KentOne ID card, pay your fees and show us your visa status (if you are an international student).
The Arrivals Hub is based on our Canterbury campus - see below for information about Medway arrivals.
While the Arrivals Hub is closed, you can visit Nexus in the Templeman Library.
When will the Arrivals Hub be open?
The Arrivals Hub will open on Arrivals Weekend - Saturday 27 September (10.00-17.00) and Sunday 28 September (10.00-16.00).
It will continue to open 9.30-16.30, Monday to Friday, from Monday 29 September to Tuesday 21 October 2025.
Monday 20 October 2025 is the last date by which you must have enrolled and been registered as a student at the University of Kent.
Medway arrivals
Please visit the Student Record Administration Office in room M0-10 (ground floor, Medway building) to collect your KentOne student ID card. The Student Record Administration Office is open 10.00-16.00 Monday to Fridays.
ID card collection
Please allow 48 hours between receiving your registration confirmation email and going to collect your ID card.