Student Engagement Support

People in conversation.

Student Engagement

Here to listen and provide guidance and initial support, anytime you have personal circumstances impacting your studies.

What we can help with...

Feeling overwhelmed? Struggling with deadlines? Issues with flatmates? Financial hardship? Illness or injury? Missing home?

Lots of things can make it difficult to do your best and fully engage with your studies. Whatever the situation, contact the team when things first happen, so that we can help. 

In addition to general support for personal circumstances and help to settle into University life, we can also provide information, guidance and support for the specific topics below:

Engagement Support

Student Welfare & Community Life

For more details on Welfare and Community Life, please also see the SW&CL webpage.


Note to parents, family and other Third Parties

Please note that Student Engagement is a team available to support students who are currently studying at University of Kent, and appointments with the team are only available to current students.

Because of data protection regulations, we are not able to discuss or share information regarding any of our students with any outside person (including parents and family) without the consent of the students involved. 

If you would like to request that we provide you with information regarding a student at the University of Kent, please ask the student to contact the team directly to complete a Third Party Consent form.


Contact the team.

Email, call, drop-in or schedule an appointment to meet the team in-person or on Teams. 

We are available Monday - Friday, 9am - 4pm.

Email: natssupport@kent.ac.uk

Phone: 01227 816577

Meeting appointments for NATS

Ingram Building, Room G31 (Ground Floor)  


Email: cemssupport@kent.ac.uk

Phone: 01227 816283

Meeting appointments for CEMS

Cornwallis South, Room G04 (Ground Floor)


Email: HSSsupport@kent.ac.uk

Phone: 01227 816540

Meeting appointments with HSS

Sibson Building, multiple rooms (ask at Sibson Reception).    



Email: artshumssupport@kent.ac.uk

Phone: 01227 827780 &  01227 823075

Meeting appointments for ARTSHUMS

Cornwallis West, Rooms 154-158 (First Floor)    


Email: kbssupport@kent.ac.uk

Phone Canterbury : 01227 824187 / Phone Medway: 01634 888853 

Meeting appointments for KBS

Sibson Building, Rooms G15 and G02, Canterbury (ask at Sibson Reception).

Medway Building, Room M3-12, Medway


Email: LSSJengagementsupport@kent.ac.uk

Phone Canterbury: 01227 824373 / Phone Medway: 01634 888853

Meeting appointments for LSSJ

Elliot Extension, Room 118, Canterbury

Medway Building, Room M3-12, Medway


Email: StudentWelfare@kent.ac.uk

Email: CommunityLife@kent.ac.uk

Phone: 01227 827010 (Welfare) and 01227 823141 (Community Life)

Meeting appointments for SW&CL

Drop-In Monday-Friday 11.00 - 13.00, 14.00 - 16.00

Keynes College Building, Room M1.12 (First Floor)    

Webpage: Student Welfare and Community Life - Student life - University of Kent


Phone: 01634 888853 

Meeting appointments for Medway students (in-person)

KBS Teams meeting appointments (online)

LSSJ Teams meeting appointments (online)

Medway Building, Room M3-12


Students are expected to attend all teaching and fully engage with study.

Attendance and Engagement

If you find that you are struggling to engage then Engagement Support is here to help. 

Please see the information below, and contact us if you have questions.

Registering Attendance, Attendance and Engagement Policy, Procedure and Procedure Flowchart.

Meet the team