Presto: attendance
Presto is the University's attendance and engagement system. Use it to log attendance and record absences.
Presto: Attendance
What is Presto?
You can use Presto to...
Log attendance
Log or amend an absence
View Academic Adviser meetings
Check your record
Quick troubleshooting
I attended but didn't log my attendance
Contact your lecturer or module convenor.
My attendance is not showing
Check again later, then ask your lecturer to confirm.
No code was provided/ the code didn't work
Tell your lecturer or contact them after the session.
I need to log or amend an absence
Use the absence guide and contact Engagement Support if needed.
I can't access Presto
Check you are connected to Eduroam (the Uni Wi-Fi). Try logging into another Kent system such as Moodle or KentVision first and then go back to Presto.
My timetable is incorrect
Check the timetabling guide or contact Programme Administration.
Please note:
Attendance can only be amended if your lecturer or module convener confirms you were present. The Attendance Team cannot update attendance from a student request alone.
Attendance FAQs
Presto Student makes it easier for you to self-register attendance or absence on any device using single sign on (SSO).
You can access Presto through the My Kent Student app or by visiting the Presto website at (attendance.kent.ac.uk) and signing in with your Kent login details.
During your teaching session, your lecturer will provide either a QR code or a six-digit attendance code. You can scan the QR code or enter the six-digit code in Presto to register your attendance. Once the code has been accepted, your attendance for that session will be recorded.
You can check your attendance in Presto by selecting 'Attendance'. You can choose whether you view your attendance as a list, by activity or by week.
Presto updates your attendance instantly and so is the best way to check your attendance.
Academic Adviser meetings are scheduled in Presto, and will not be on the KentVision timetable.
Your Academic Adviser will usually also email you to let you know they have scheduled a meeting with you.
If you cannot attend the meeting, please reschedule by contacting your Academic Adviser directly.
If you attended but did not log your attendance, contact your lecturer or module convenor as soon as possible. Include your name, student ID, module, session date and time, and what happened.
Your attendance can only be updated if your lecturer or module team confirms you were there.
If it is still does not appear by the next working day, ask your lecturer or module convenor to confirm your attendance. If the issue continues, email attendance@kent.ac.uk.
Tell your lecturer during the session, where possible. If the session has ended, contact your lecturer or module convenor with the module details, session date and time, what happened, and a screenshot if you have one.
It is important you attend as many teaching sessions as possible to get the most out of your studies.
If you need to log an absence, see the How to log or amend an absence in Presto guide.
If you will miss, or have missed, classes because of reasons you cannot control, contact Engagement Support at EngagementSupport@kent.ac.uk and include any supporting evidence.
First, make sure you are connected to eduroam, the University Wi-Fi.
If Presto still does not work, try:
- logging into another Kent system such as Moodle or KentVision and go back into Presto
- a different browser
- using another device, such as a laptop, phone or tablet
- logging in through the My Kent Student App
If you still cannot access Presto, contact IT Support at HelpDesk@kent.ac.uk.
Include your student ID, a short explanation of the issue, any error screenshot, and the device and browser you are using.
If you recently changed modules, your timetable may take a few days to update in Kent Vision.
If you have not changed modules, view our troubleshooting timetable webpage and check you have selected the correct view, filters and search options. If your timetable still does not look right, contact Programme Administration ProgAdmin@kent.ac.uk.
No, Nexus cannot update your attendance record without approval from your lecturer.
Nexus can help direct you to the right team, but they cannot update your attendance record without confirmation from your lecturer, module convenor, Programme Administration team or the Attendance Team.
For a specific teaching session, contact your lecturer or module convenor first.
For absence queries, contact the Attendance Team: attendance@kent.ac.uk
For technical access issues, contact IT: HelpDesk@kent.ac.uk
For timetable issues, contact Programme Administration: ProgAdmin@kent.ac.uk
If you are facing difficulties that are affecting your studies and attendance, please get in touch with Engagement Support who can offer you support: EngagementSupport@kent.ac.uk
Please include:
- your full name
- your student ID or Kent login
- module code
- session date and time
- a clear explanation of the issue
- a screenshot or evidence, if available
This will help the relevant team review your query more quickly.