**Updated at 12 January, 16:45**
Following this morning’s water supply issue on Canterbury campus caused by South East Water, our Maintenance team has successfully switched affected buildings to an alternative water supply.
Water is now gradually returning to some buildings, and tanks in the Park Wood plant room are refilling. We are continuing to monitor the situation closely.
Buildings where water is being restored
Water has now been re-instated to the following locations:
- Park Wood Houses
- Parkwood Flats (Bossenden, Kemsdale, Nickle, Stock)
- Hothe Court Farm House
- Kent Community Oasis Garden building
- Oaks Day Nursery
- Sports Pavilion
Please note that it may take a couple of hours for water pressure to fully return. To avoid flooding, please ensure all taps and showers are switched off.
Buildings currently without water
The following buildings are still without water:
- Giles Court
- Woolf College
- Turing College
- Turing Hub
- Keynes College
- Due to the ongoing disruption, the Park Wood Co-op is currently closed.
These areas cannot be supplied from an alternative source, so water will be restored when South East Water completes their repairs. We are in regular contact with them and will provide further updates as soon as they are available.
Toilets available for use
Due to the ongoing water outage, toilets are not currently flushing in buildings impacted by the issue. Students should use toilet facilities in the following locations, where water supply is available:
- Templeman Library – open 24 hours
- Eliot College – closes at 00.00
- Darwin College – closes at 00.00
- Rutherford College – closes at 00.00
- Grimond Building – closes at 23.00
- Jarman Building – closes at 18.00
- Marlowe Building – closes at 18.00
Drinking water and refills
Water stations will be set up in affected accommodation areas. Students living in these locations will receive a direct update.
Working water fountains are available in:
- Templeman Library – open 24 hours
- Darwin College – closes at 00.00
- Eliot College (Eliot Corner Lounge and Eliot Lounge) – closes at 00.00
- Jarman Building – closes at 18.00
- Marlowe Building – closes at 18.00
- Tyler Court A – closes at 20.00
You can also get bottles refilled in various catering outlets across campus:
- Gulbenkian – open until 20:00, reopens at 07.45
- Rutherford – open until 20:00, reopens at 12.00
- Mungo’s – open until 21:00, reopens at 09.00
Please see the catering website for full outlet opening times.
Bottled water will be available after 22.00 from Campus Security.
We apologise for the inconvenience and thank you for your patience.
If you have any questions, please contact Estates Customer Services on 01227 8 16666.